Distance Ed – Moodle Support – FAQS and Faculty How-to
This page is intended for faculty information. If you have any questions please contact the DE Department.
Lunch and Learn
Tips and Tools
How to customize your Moodle home page (speeds up the time it takes for Moodle to load when you login)
Urkund (originality checker and plagiarism prevention for Moodle)
3 Great Things!
Issue 1: Moodle Tools, Google search tips (opens in a new window)
Issue 2: Social Media (opens in a new window)
Issue 3: Almost Winter Break- tips and tools (opens in a new window)
Issue 4: 2014 Kick-Off (opens in a new window)
Issue 5: Moodle gradebook (opens in a new window)
Issue 6: February Mid-Month Attendance Apps and more (opens in a new window)
Issue 7: Online Teaching Practice & Theory (opens in a new window)
Issue 8: Welcome to Google Drive (opens in a new window)
Issue 9: Relax Summer’s Almost Here (opens in a new window)
Issue 10: August 2014 Welcome Back! (opens in a new window)
Issue 11: September 2014 Academic Integrity (opens in a new window)
Issue 12: October 2014 Training Resources (opens in a new window)
Issue 13: January 2015 Tips to Kick 2015 Off Right (opens in a new window)
Issue 14: April 2015 Improvement, Development and Help (opens in a new window)
Issue 15: July 2015 Summer Professional Development and Fall PD options (opens in a new window)
Issue 16: Fall 2015 Moodle Update 2.8 (opens in a new window)
Employee (Faculty & Staff) Online Services Tutorial
For complete directions to create and update your password follow directions included in this tutorial (opens in a new window)
Basic WCC Online Instruction Best Practices
Instructor Communication Guidelines – Please inform students what they should expect for communication/e-mail response time frame. Responding within 24 – 48 hours is advised, M-F is recommended.
All instructors must use the WCC Online Course Template
Topic 0 must include the following:
- A Welcome Message
- The “Enrollment Verification Quiz”
- A syllbus, adhering to the WCC syllabus template.
In addition, remove any other items or content if they will not be used for the course.
Making a course Available/Unavailable (Visible) to students
All courses are to set to Unavailable, on the first day of class Online and Hybrid courses will be made available. For Supplemental courses, instructors must make the course available when they are ready for students to view course materials.
Instructions to follow:
- Log into Moodle and navigate to your course, Turn Editing On
- In the Course Administration block, click on Edit Settings
- In the General section, scroll to Visible, click on the pull-down menu and select “Show”
- Scroll to the bottom of the page and click ‘Save changes’
Comparing Rosters (Moodle vs Webadvisor)
Instructors should compare their Moodle rosters to their official Webadvisor roster on a regular basis to ensure the correct students are in their course(s). Instructors should adjust their Moodle roster accordingly. (see dropping and adding students sections below). It is very important to regularly compare your Moodle roster to your “official” roster in WCC-Webadvisor. If a student is on your WCC-Webadvisor roster they are enrolled in your course. If they are not listed on your WCC-Webadvisor roster then they are NOT enrolled in your course.
Note: if a student is NOT on your official 10% roster they can be removed from Moodle without any further documentation.
To view your Official Webadvisor Roster:
To view your roster in Moodle:
Steps for dropping a student:
- Obtain the students LDA (last day of attendance)
- Officially drop (Colleague) the student out of your course, if the student has not already dropped
- Add the student to the dropped students list (Refer to the “Dropping or Adding a Student” page in your Moodle course located at the bottom of Topic 0)
- Remove the student from the course
Note: for Supplemental courses within Moodle, only steps 2 and 4 need to be completed.
Last Day of Attendance (How to obtain a student’s last day of attendance in Moodle):
- Click “Participants” in the Course Administration block.
- In the User list dropdown menu select “User details”
- The last access date indicates the student’s “last day of attendance”
Click here for detailed directions
Removing a student from a course:
- Click on the Users link in the Settings menu.
- Click Enrolled Users
- Find the student you wish to remove
- On the right hand side of the screen under the Enrollment methods column click the X to the right of manual enrollments (not the X to the right of Student).
- Confirm your selection by clicking continue
If a student is accidentally removed all of their information will be retained once they are added back into the course.
If a student is NOT on your official 10% roster they can be removed from Moodle without any further documentation.
Adding a student to a course:
- Click on the Users link in the Course Administration menu.
- Click Enrolled Users
- Click the Enroll users button in the upper right
- *If adding a student to a course in which the student was previously enrolled and dropped, be certain to select Enrollment options- recover user’s old grades if possible (check box), then Starting from Course Start- this will bring up a 2011 date which is fine.
- Type the student’s name in the search box, select the correct student
- Click Enroll to the right of the student’s name
- Click Finish enrolling users
Note: students must be officially enrolled in a course before you add them
Student initiated drops
If a student wishes to drop a course, it is their responsibility to contact the instructor to discuss the issue. The instructor should determine the reasons the student desires to drop and offer any resources available to assist the student in completing the course. If the conclusion is that the student should drop, the instructor should complete the appropriate form, including the last date of class attendance, or complete the drop process using Colleague. If the instructor is not available in person or by email or phone, the student should contact the department chair or departmental secretary to communicate this information to the instructor.
If the instructor needs to terminate the student due to excessive absences, he/she should make efforts to contact the student to discuss the circumstances. The instructor should then initiate the termination process through Colleague.
Part-time faculty members who do not have Colleague access should work with the department chair or departmental secretary to have drops/terminations processed through Colleague.
Students must log in and complete their enrollment verification quiz by the 10% point.
Lack of participation (student has not logged on within two weeks) and failure to make academic progress (student is not completing assignments) results in a student termination. This must be completed, no later than the end of two weeks of inactivity! Faculty members, remember, specific academic progress information should be included in your syllabus. Faculty must not wait until the end of the term to accomplish drops. Please be prompt with terminations.
Verifying the entry date for Online courses
Students MUST complete either the “Enrollment Verification Quiz” prior to the 10% if they wish to stay in the course. If they do not complete the “Enrollment Verification Quiz” they should be immediately dropped as never attended and removed from the Moodle course even if they logged into the course.
For directions please download the following file: EnrollmentVerificationHow-to (1)
Importing content from another course
Each semester you will be given a new shell for each one of your courses (created from the “WCC Master Template”). Once the templates are setup you should:
- Make sure all of your upcoming courses show up when you login to Moodle.
- Make sure they are named with the correct section numbers.
- Import content from your previous course, if you have not already done so.
If a course is missing or it isn’t named correctly please contact the Distance Education Department.
For directions please download the following file: Course Import Directions
There may be special circumstances that will require additional assistance. If any of these pertain to you please contact the Distance Education Department:
- You did not teach the previous course and can’t access it.
- You need additional instructors added to a course (ex Nursing dept)
- You wish to combine course sections.
- A full time instructor develops a course for an adjunct to use
How to Override Student Test Taking Times
In Moodle with editing turned on:
- Click/Open the quiz in question
- In the Quiz Administration menu (left side menu), select User Overrides
- Add User Override
- Select Student
- Choose overrides- open, close, time limit, attempts
- Next page will show Student name, overrides
- Add more overrides if needed.
Distance Education Resource Links for Faculty
NC LOR, North Carolina Learning Object Repository. The NCLOR is an online library of instructional resources for North Carolina’s K-20 educators. For access contact Randall Shearon, Distance Education Specialist.
NC Community College Virtual Learning Community. The Virtual Learning Community is a collaborative effort of all of North Carolina’s Community Colleges to increase the quality and availability of online learning and support services.
NC Net – NC-NET offers community college faculty in North Carolina a collaborative, statewide professional development system committed to sharing best practices, leveraging resources, and avoiding duplication.