With the addition of a library barcode on the back, the picture ID card issued to Wayne Community College (WCC) students, faculty, and staff serves as an Erwin Library card.
All WCC faculty and staff members, whether part-time or full-time, must have a WCC picture ID made by the Student Activities Office to which the Library barcode may be affixed.
For students, a current semester sticker must also appear on the ID card, available upon proof of payment of fees from the Student Activities office on the first floor of the Wayne Learning Center (WLC 145) where ID’s are originally made.
Other WCC patrons who live or work in Wayne County will be issued a generic blue plastic Erwin Library card with a barcode sticker affixed to it, but must present some form of current, valid picture ID such as a N.C. Driver’s License, before the card can be issued. If this library card is lost, the patron may re-register for a new generic blue plastic Erwin Library card at a charge of $3.00, payable in cash only at the library Circulation Desk.
Current WCC students, faculty and staff who have a valid WCC ID card should apply for an Erwin Library card using the online Library Card Application form.
If you need to send a PDF document to your instructor to prove that you have already registered with the Erwin Library and have received a library barcode number, please fill out the short Library Card Confirmation Request form and you will received a PDF which you can then forward directly to your instructor. Your library barcode number and any personal information will not be visible on the document.
Once the applicant’s WCC Student or Employee name and number are verifed, he will immediately be sent an email with his new Erwin Library barcode number, and the barcode sticker will be sent to him by surface mail to affix to his WCC ID card.
Please note that college account verifications can only be done during the library’s regular hours of operation, so online library card applications received on a holiday, or after college closing time on Fridays cannot be processed until the next business day.
An applicant who does not have a WCC ID card will need to come into the Erwin Library and present another valid picture ID card to register in person to use the library’s resources.
A third party may present an absent Erwin Library patron’s card to check out materials for the absent patron, but the patron whose card is used will have full responsibility for the good condition and return of the items.
Eighteen computers are available for use by patrons with a WCC Username. All library computer workstations have Windows 7, Microsoft Office 2013 and flash drives. Though the library computers are not Multimedia Ready and do not have course software installed, those features are offered in the Open Computer Lab in Magnolia Building, room 215.
Library users who do not have a WCC Username may request a temporary Guest Pass login at the Circulation Desk; a N.C. Driver’s License, or other valid picture ID must be presented before a Guest Pass can be issued for a computer workstation. Library users under the age of eighteen may not use the library computer workstations unless currently enrolled in a WCC program, therefore having a valid ID and WCC Username for login.
DVDs may be viewed by a WCC student on a library computer workstation with headphones checked out from the Library Circulation Desk using an Erwin Library barcode number.
Library computer workstation users must abide by Wayne Community College’s (WCC) Technology Acceptable Use Procedure (TAUP), which includes no spamming, cyber harassment, cyber stalking, conducting activities for financial gain, as well as limited access to social networking and game sites if other users need computers for class related work. Copies of the TAUP is available in print form at the Library Circulation Desk.
Wireless Access and Printing
Wireless internet access is freely available to all Erwin Library users and college visitors with no special login required.
Wireless Printing Service is available for use from any internet connected computer or mobile device (use the free PrinterOn App from your device’s app store).
All print jobs are sent to the Erwin Library printer and may be picked up and paid for at the Circulation Desk during the library’s regular Hours of Operation. No login is required; you only need your email address to identify your print job at the Circulation Desk.
Wireless print options include printing almost any document or web page, in either black and white singled-sided, or black and white double-sided (i.e. duplex) format. The cost is fifteen cents per printed side of a page.
You may call ahead to make sure that your print job is available for you to pick up by calling the Circulation Desk (919.739.6891). Use the Wireless Printing Service link on the Erwin Library homepage to find out more, or to initiate your print request.
Library staff members are always happy to provide any help students or faculty may need to search the various databases or paper resources to find a wide variety of information. Interlibrary loan service is free to any requestor with a current Erwin Library card, and includes acquiring journal articles as well as books for any research project.
The Video Tour of Erwin Library on the library website is an excellent short introduction to the library facility, staff, services and resources, as is the video Erwin Library Homepage Tour which gives a quick overview for using the library’s website, especially useful for remote users.
A Student Guide to Erwin Library is available on the Erwin Library webpage, on the Distance Education Department’s “Moodle Student Help and Student Support Information” page, and also by a link in the “Student Resources” box in the top left area of each Moodle course page.
Erwin Reference Librarians conduct face-to-face information literacy training sessions in either the Erwin Library Literacy Lab or in any off-site location on campus by appointment. The Reference Librarians also conduct library tours in the Erwin Library.
In information literacy sessions, students receive hands-on instruction for searching the Online Public Access Catalog (OPAC), all research databases to which the Erwin Library subscribes, as well as relevant authoritative internet and paper resources.
Interlibrary Loan (ILL)
If the Erwin Library does not own a book you need for your research, or an article you need is not available in any of the research databases available from the WCC Library webpage, then you may request the library staff order a copy of the book or article from another library. This library-to-library lending is called Interlibrary Loan (ILL).
All ILL transactions for books and copies of articles are absolutely free to any Erwin Library user who holds a current Erwin library card, with some restrictions, such as in-house use only of ILL materials for community patrons, for all patrons borrowing standard test manuals, or for WCC students should the item cost $100 or more.
It will usually take about two weeks for a book to be mailed to the Erwin Library for you to pick up and use. Copies of articles are often faxed or emailed, which may take a much shorter time. You will be called or emailed by the ILL staff member at the Erwin Library when the book or article is ready for you.
You must present your Erwin Library card when picking up an ILL loan, though you may give your library card to a third person to pick up the item. The requestor is always responsible for the return of the materials in good condition.
If the ILL item is designated as in-house use only, the patron must come to the library in person to use the materials.
One computer in front of the Circulation Desk for searching the OPAC (Online Public Access Catalog) is available in the library which does not require any login.
The OPAC computer may be searched for holdings in the Erwin Library only, or by a single search, determine holdings in the entire CCLINC consortium catalogs. An interlibrary loan hold may be placed on an item owned by another community college library in the OPAC by any patron with a library card patron code. These items usually take at least a week to arrive at the Erwin Library.
The WCC Single Search discovery service now allows Erwin Library users, either on-campus or remotely, to make the most of the library’s ever-expanding collection of electronic, as well as print, resources. Accessible through this discovery service are nearly thirty thousand video-recordings, as well as hundreds of thousands of electronic books, articles and images from forty-four research databases in addition to those subscribed to through NC LIVE.
All the research databases and digital video resources are available to any user in the Erwin Library computer lab with no login, and to a user outside of the library with a simple login using his or her Erwin Library barcode.
During hours that the library is open, any patron may call the Library Circulation Desk (919.739.6891, or ext. 6891 on-campus) for help in searching any of the online catalogs or databases, or for aid in placing an online request for books or articles on interlibrary loan. Requests for reference assistance may also always be emailed to email@example.com.
Erwin Library patrons who are advised by an instructor to find items chosen by the instructor to read or view outside of class on Academic Reserve in the library should make sure to have the course name and number, the instructor’s name and the exact title of the book, article or audiovisual in hand before consulting the Reserve notebook kept at the Library Circulation desk.
Also, a current Erwin Library card must be presented to check out or sign out any item on Reserve.
Most Reserve items have an in-house use only restriction, that is, they must be viewed, read or photocopied in the Erwin Library, though a few classes require some materials to be kept in multiple copies on Reserve so each student may have a copy to check out for an entire semester.
Checkout of Materials
All General Collection books are checked out for a 21-day period and may be renewed online by the patron in the OPAC, or by phone request to the Library Circulation Desk, if the books are not yet overdue, for an additional 21 days. Though overdue items may not be renewed, they may be checked out again, once they are returned to the Library Circulation Desk and the account cleared.
Though WCC faculty and staff may have an unlimited number of General Collection books checked out on their accounts, WCC students and community patrons are limited to having only three General Collection books checked out on their accounts. Faculty are limited to having only three audiovisual titles (a multi-volume set may be considered a single title) checked out on their library accounts.
Only WCC faculy may check out audiovisual items from the library, but students may view audiovisual items on computer workstations in the library, or on personal laptops capable of playing DVDs, using headphones available for checkout with an Erwin Library card barcode number at the Library Circulation Desk.
Reference items and print periodicals may be used or photocopied only in the library.
Overdue fines are ten cents a day, except for items on three-day to seven-day checkout period, which accrue fines of twenty-five cents per day, and overnight checkout materials which accrue fines of ten cents per hour during the Erwin Library hours of operation.
If either an Erwin Library-owned item or an interlibrary loan item requested for an Erwin Library patron is lost or seriously damaged, only the replacement cost of the item or damages fine assessed by the loaning institution is charged to the patron, with no overdue charges or extra handling charges added.
The replacement cost of an item that is overdue more than sixty days will be invoiced to the patron by mail, and a hold placed on any WCC student’s college account until the invoice is paid, or the item is returned in good condition.
No overdue charges are added to the replacement cost paid by a patron for a long overdue, presumed lost item. After the patron’s library account is cleared, college account holds are then removed immediately.
The library provides laser print copes and photocopies on any size paper for fifteen cents a page. However, most journal articles from the library databases may be emailed by the patron to an email account and then opened in the Open Computer Lab to print free copies of up to twenty pages.
Library staff will provide a PDF scan for a patron and copy it to the patron’s flash drive at a charge of fifteen cents a page (in the original document).
Library patrons may have a message faxed to the Library fax machine at 919.736.3204, and a PDF copy of the fax will be emailed to the patron.
However, if the patron does not have an email address in his or her Erwin Library card account information, then he or she should call the Library Circulation Desk (919.739.6891, or ext. 6891 on-campus) ahead of time to make arrangements, either for the fax to be sent to the patron by the WCC College internal mail system, or placed on the hold shelf for the patron to pick up in person.
Faxes may be sent from the Library fax machine free of charge if the item is college business, such as those sent out by WCC staff conducting college business for their departments which may not currently have a working fax machine.
Faxes sent for any other personal purpose by any WCC faculty, staff, student, or other library community patron, such as requesting a transcript, or sending out a job application will cost $1.00 a page.