Business and Industry

NCRC / WorkKeys


National Career Readiness Certificate (NCRC) Overview

The National Career Readiness Certification (NCRC) helps to ensure a community workforce who is prepared for current and future jobs that sustain our economic base.  The National Career Readiness Certification is a portable, recognizable skills credential that proves to employers that you possess the foundational skills relevant to specific jobs. The NCRC supports job placement, retention, and advancement. You can earn a Bronze, Silver, Gold, or Platinum NCRC depending on your scores.

NCRC is based on a series of work-based assessments called WorkKeys®. WorkKeys® is a job skills assessment system measuring “real world” skills that employers deem critical to job success. These skills are valuable for any occupation and at any level of education.  The test results provide valuable information for individuals, employers, schools, colleges, state and local governments, and training programs. Many employers in Wayne County and across the state use NCRC for selection, hiring, training and advancement.   Nationally, the number of businesses engaged with WorkKeys® and NCRC is growing!

These three ACT WorkKeys® assessments are the basis of the National Career Readiness Certificate

NCRC Preparation Classes

To help you earn your NCRC or improve your scores, Wayne Community College offers training in an open lab-based environment. In this lab, you will have an opportunity to work with an instructor to assess your current skills, develop a personalized training plan, and hone your skills. In addition, you will be able to register for testing. A tuition fee waiver for this lab may be available for unemployed or underemployed individuals. Please come to an open lab session to get started on the process of earning or upgrading your NCRC. The lab meets regularly on the following schedule in the Walnut Building, Room 136.

NCRC Lab Schedule – Walnut Building, Room 136
Mondays9:00 a.m. – 12:00 p.m.
1:00 p.m. – 4:00 p.m.
Tuesdays1:00 p.m. – 4:00 p.m.
Thursdays9:00 a.m. – 12:00 p.m.

NCRC Test Schedule, Pre-registration & Test Guidelines

NCRC Testing occurs weekly (days and times vary). Please see the monthly calendar for dates and times. Pre-registration is required at least one day prior to a scheduled test date. To pre-register, you may come to the lab, Walnut Building 136, or call 919-739-7004.

SJAFB military personnel and their dependents must contact the Airman and Family Readiness Center at (919) 722-1123 to pre-register for a test date.

Test Location: Wayne Community College, Walnut Building, Room 136.

Test Day

Testing Fees

Request for Score Results

If you need your WorkKeys/NCRC Scores, there is great news! You have access to all of your WorkKeys scores at any time. Through you can publicize and print a copy of your scores whenever you need. For instructions on how to get a copy of your scores, go to

Use Your Scores Job Search

When you earn your NCRC, you may register your scores in several places.

Contact Us

For more information about the Career Readiness Center Lab at Wayne Community College or earning your NCRC contact Mary Mills Borden, WORKS Lab Coordinator, at 919-739-7004 or

Career Seeker Brochure
WorkKeys Test Login
NCRC Testing Schedule
Career Ready 101


For more information about NCRC, WorkKeys®, and Certified Work Ready Community contact Nicole Brown, Director of Training & Development for Soft Skills, at 919-739-7011.

Validate a Certificate
ACT Search Jobs by WorkKeys Skill Profile