Where to Seek Assistance

Throughout the recovery period, it is important to monitor local radio or television reports and other media sources for information about where to get emergency housing, food, first aid, clothing, and financial assistance.

Direct Assistance

Direct assistance to individuals and families may come from any number of organizations, including:

• American Red Cross  (local phone number: 919-735-7201)
• Salvation Army  (local phone number: 919-735-4811)
• Local volunteer and faith-based organizations

These organizations provide food, shelter, supplies and assist in clean-up efforts.

You can find other resources, including local ones, from the United Way of North Carolina’s “NC 2-1-1 Directory.” Simply dial 2-1-1 from any phone to talk to a trained call specialists 24/7. You can also go to the NC211 webpage to search for resources such as clothing, food pantries, medical transportation, rent/mortgage assistance, or utility assistance. From that page you can also download the “Hurricane Matthew Relief and Recovery Assistance Guide” which is constantly updated, includes Wayne County resources, and also has tips for clean-up and recovery.

The Federal Role

In the most severe disasters, the federal government is also called in to help individuals and families with temporary housing, counseling (for post-disaster trauma), low-interest loans and grants, and other assistance. The federal government also has programs that help small businesses and farmers.

Most federal assistance becomes available when the President of the United States declares a “Major Disaster” for the affected area at the request of a state governor. FEMA will provide information through the media and community outreach about federal assistance and how to apply.

Grants and Assistance from Individuals