Duke Energy News: Not Able to Restore Service, Disconnecting Power
Duke Energy Unable to Restore Service in Some Areas
Release date: October 27, 2016
As Wayne County continues to respond to this historical flooding event, the Wayne County Emergency Operations Center wanted to share the following information from Duke Energy.
Duke Energy Progress District Manager Millie M. Chalk stated: “Due to significant damage and flooding resulting from Hurricane Matthew, Duke Energy has been unable to restore service in some areas. We continue to work with local and state officials to make repairs and restore service. For locations too damaged to safely receive power, existing electric meters have been or will be removed to ensure the safety of our customers.”
If you or your business have been displaced by Hurricane Matthew’s flood waters and have questions or need additional information about your Duke Energy account, please contact customer service at 1-800-452-2777.
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Duke Energy to Disconnect Power from Some Temporarily Condemned Homes/Businesses
Release date: October 21, 2016
Duke Energy and the City of Goldsboro believe that 310 of 396 temporarily condemned homes/businesses must have the power disconnected due to liability and safety concerns related to electrical components being under water. In addition, the structures could have mold, mildew, and/or mechanical problems. We have inspected these structures using a licensed electrical contractor and believe them to be unsafe. Power will be disconnected in the near future, for more information on how to restore power, please contact Duke Energy at 1-800-452-2777.
If you have had flood damage or a temporary condemned sign placed on your property you will need to come to the Inspections Department located at 200 N. Center Street, Goldsboro and obtain a Building permit at no charge. This permit will allow you to start the repair process to your home or business. After all repair work has been done and inspections completed, the Inspections Department will remove the condemned sign from the property and the power will be restored.
For additional information, please contact Allen Anderson, Chief Building Inspector for the City of Goldsboro, at 919- 580-4385 or 919-580-4389.
Door hangers are being placed on all homes where power will be disconnected. The City urges residents to check their homes for door hangers and make necessary arrangements if your power will be disconnected.
For those who need temporary lodging, School Street School is available. The school is located in the 500 block of West Elm Street across from Dillard Charter Academy and is the county-run shelter for Hurricane Matthew victims. Goldsboro-Wayne Transportation Authority (GWTA) busses stop twice an hour Monday through Saturday. Additionally, there is a school bus stop for all students in the shelter.
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Releases from Tracie Davis
Joint Marketing/Communications Director for the County of Wayne and City of Goldsboro
919-223- 2293/ Tracie.Davis@waynegov.com