Course Prepares Students for Social Services Work

May 15, 2017

Wayne Community College is offering a course that will prepare students to meet entry-level requirements to be a Division of Social Services (DSS) Income Maintenance Caseworker.

“Introduction to DSS Income Maintenance Caseworker” explores the role of the income maintenance caseworker and provides employability skills training.

Upon completion of the course, the student should demonstrate a basic understanding and proficiency in the entry-level skills required to be a DSS employee, basic computer and keyboarding skills, interviewing skills and resumes, workplace success and customer service skills, DSS terminology, and “NC FAST” terminology and navigation skills. NC FAST is an electronic system for processing social services applications.

It will be taught 6-8:30 p.m. on Mondays and Wednesdays, June 5 through Aug. 9.

Wayne Community College Continuing Education is providing the non-credit course. It is a Human Resources Development course that is fee-waived for qualifying individuals who are unemployed, underemployed, or have received notice of layoff or pending layoff.

An information session is scheduled for 6 p.m. on Monday, May 22 in Room 161 of the Wayne Learning Center (main building) on the college’s main campus in Goldsboro. This hour-long meeting is mandatory for anyone considering taking the course.

For more information on these courses, contact Alison Sanford at 919-739-6926 or ajsanford@waynecc.edu.

WCC’s Human Resources Development Program provides employability skills training and career development courses for adults who are trying to find employment, transitioning back into the workforce, or working to redefine their professional vocation in today’s global market

Wayne Community College is a public, learning-centered institution with an open-door admission policy located in Goldsboro, N.C. As it works to develop a highly skilled and competitive workforce, the college serves around 12,000 individuals annually as well as businesses, industry, and community organizations with high quality, affordable, accessible learning opportunities, including more than 70 college credit programs. WCC’s mission is to meet the educational, training, and cultural needs of the communities it serves.

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